About NC811
NC811 serves all of North Carolina and has seen significantly increased ticket volume as North Carolina's population and construction activity have surged in the Research Triangle, Charlotte metro, and coastal regions.
Submit tickets at https://www.nc811.org or dial 811 from any phone.
Required Wait Period in North Carolina
North Carolina requires 3 business days notice before excavation. NC811 offers both phone and online ticket submission with real-time status tracking.
Use the Wait Time Calculator to find your exact dig date accounting for weekends and holidays.
Ticket Validity and Re-Notify in North Carolina
North Carolina's 15-day validity window is shorter than many Southeastern states. For any NC project running longer than 12 days, build re-notification into your project schedule proactively.
Private Lines in North Carolina
North Carolina has significant rural well water and private propane infrastructure, particularly in the Piedmont and mountain regions. Additionally, the rapid growth of new subdivisions means many properties have recently-installed irrigation systems with incomplete documentation.
See the full guide: What 811 Does NOT Cover.
How to Submit a Ticket in North Carolina
Pre-mark excavation area in white
Mark each planned dig location with white paint or stakes before submitting.
Submit online or call 811
Visit https://www.nc811.org or dial 811. Include address, work type, start date, and depth.
Wait 3 full business days
Do not dig until the wait period has elapsed AND all utilities have responded.
Verify all responses
Log in with your confirmation number. Every utility must show "marked" or "clear."
Calculate Your North Carolina Dig Date
Get your exact legal dig date, expiration date, and re-notify reminder instantly.
Open CalculatorRelated Guides
How 811 Works
Complete process guide.
Color Codes
What the marks in your yard mean.
Re-Notify Rules
When your ticket expires mid-project.