Independent Homeowner Resource — Not Affiliated With 811.com

The Complete Guide to Calling 811 Before You Dig

State-by-state wait times, APWA color codes, private line rules, project-specific guides, and a free dig date calculator — everything you need before the first shovel goes in.

🚨 Starting a digging project TODAY? Calculate your wait period first →
6 min
Between utility strikes nationwide
$4,400
Average cost of a utility strike
20M mi
Underground utilities in the US
$0
Cost to call 811 or submit a ticket

Essential Guides

Everything you need to understand the 811 process, what to do before you dig, and what happens when things go wrong.

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How 811 Works — Step by Step

From submitting your ticket to understanding the marks in your yard. The complete process explained for homeowners.

Read guide →
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811 Paint Color Code Guide

What red, yellow, orange, blue, green, white, pink, and purple marks mean — and the hand-dig rules near each one.

See all colors →
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What 811 Does NOT Cover

Irrigation systems, landscape lighting, invisible dog fences, propane lines — private lines 811 won't mark and what to do about them.

Critical read →

Wait Times by State

Every state's required waiting period — 2 to 3 business days depending on where you are. Full table with re-notify windows.

See your state →
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Ticket Expired Mid-Project?

What to do when your 811 ticket expires before digging is done — and how to avoid work stoppages on longer projects.

Re-notify guide →
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What to Do If You Hit a Line

Immediate safety steps if you strike a utility line during excavation — who to call, what not to do, and liability basics.

Emergency guide →
Free Interactive Tool

811 Wait Time Calculator

Select your state and ticket date — get your exact legal dig date, ticket expiration, re-notify reminder, and printable pre-dig checklist. No signup required.

Open Calculator →

Guides by Project Type

Different projects have different 811 considerations. Here's what you need to know for the most common homeowner digging situations.

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Fence Post Installation

Power augers and post-hole diggers are among the most common causes of utility strikes. Here's the right process for fence projects.

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Tree Removal & Stump Grinding

Stump grinders reach 12–18 inches deep. Root excavation goes deeper. 811 is required before any tree removal involving ground work.

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Deck Footings & Piers

Deck footings often need to go below frost line — 36 to 60 inches in cold climates. That puts you deep in utility territory.

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Irrigation System Installation

Trenching for irrigation lines crosses every utility corridor in your yard. 811 is step one, but private line awareness is step two.

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Swimming Pool Excavation

Pool digs are major excavations — 5 to 8 feet deep over a large footprint. The most critical 811 call you'll ever make.

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Shed Foundation & Anchoring

Ground anchors, concrete piers, and helical piles for sheds and outbuildings all require an 811 ticket first.

View All Project Guides →
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Free Pre-Dig Checklist (PDF)

A print-ready homeowner checklist covering every step before excavation: ticket submission, wait time, mark documentation, private line assessment, and re-notify scheduling. Keep it on the job site.

Download Free PDF Checklist

Frequently Asked Questions

Is it really required to call 811 before digging in my backyard?
Yes, in every US state. One-call laws apply to all excavation on private property, including hand digging with a shovel. The only typical exceptions are digging less than a few inches deep for planting (though this varies by state). Any project that breaks ground — fence posts, tree removal, landscaping trenches, deck footings — requires a valid 811 ticket. The call and locate are free.
How long does it take to get a response after calling 811?
Most states require utilities to respond within 2–3 business days of a standard ticket. You can check the status of your ticket online through your state's one-call center portal — each utility will mark themselves as "marked" (they sent a locator) or "clear" (no infrastructure in your area). Do not dig until all utilities have responded. If a utility misses the response deadline, contact your one-call center.
Will 811 mark my irrigation system or landscape lighting?
No. 811 only locates infrastructure owned by member utility companies — electric, gas, water, sewer, and telecom. Anything you installed on your property (irrigation lines, landscape lighting wire, invisible dog fence, propane lines from a tank, outbuilding power) is a private utility and is not covered. You are responsible for locating your own private lines before digging. See our complete guide on private lines.
What happens if I hit a utility line while digging?
Stop all work immediately. For gas lines — evacuate the area, call 911 and your gas utility, do not use any electrical switches or phones near the leak. For electric lines — step away, call 911 and your utility, do not touch the line or anything near it. For water, sewer, or telecom — call the relevant utility. Even if the line was improperly marked (or unmarked), you must still report the strike. See our full emergency guide for step-by-step instructions.
Can I submit my 811 ticket online instead of calling?
In most states, yes — online ticket submission is available and many homeowners find it easier than calling. Online portals let you enter your address, describe the work, and track ticket status. However, about 6 states still prefer or require phone submission for residential tickets, especially in rural areas. Use the State Info tab in the Wait Time Calculator above to check your state's online availability and get a direct link to your one-call center portal.